Learn how to:
- Handle the intake process from start to finish
- Convert leads into clients
- Manage your time and case load
- Use automation to simplify follow-ups
- Track key performance indicators (KPIs)
- Communicate clearly and confidently with clients
FREQUENTLY
ASKED Questions
We know you may have questions before signing up. Here are some of the most common ones we hear about the program, the format, and who it’s for.
Who is Marisa Rua?
Marisa Rua is our paralegal training consultant at Best Era. Marisa has worked as a personal injury paralegal in multiple law firms over the past decade.
Most recently Marisa worked at Ryan McKeen’s law firm, Connecticut Trial Firm, where she developed her skills as lead paralegal trainer and created a system of onboarding for new paralegals.
She continues to stay up to date on the latest in personal injury law while working for Ryan at McKeen Law Firm as his sole paralegal. Marisa has shared her expertise on multiple podcasts, and conferences, including Connecticut Trial Lawyers Association’s annual conference.
Why Invest in Paralegal Training for Your Law Firm?
We believe law firms that invest in ongoing support for their team members see more long-term success with employees, and avoid high rates of employee turnover. Hiring and firing is a repeated drain on your law firm’s time, money, and resources.
With dedicated training for your employees your law firm will see higher rates of retention, production, efficiency, and overall greate morale. When paralegals feel empowered everyone at the law firm wins.
Why Should I Outsource Paralegal Training?
Law firm owners are busy running their firms. Other paralegals are busy handling a large caseload. Every attorney in the firm likes things handled a slightly different way.
That leaves new paralegal hires with few options for a thorough and well-organized onboarding and training program in-house. New paralegals are likely to be tasked with shadowing othe paralegals and associates at the firm to replace formal training until they learn the ropes.
This leads to chaos and disorder as every new hire creates a different system for the way things are done. With one dedicated paralegal training program
Who is this training best suited for?
This training is ideal for current paralegals, aspiring paralegals, legal assistants, and intake specialists who want to build foundational skills or strengthen their knowledge in personal injury law. Whether you’re new to the field or looking to enhance your efficiency, this program provides practical tools and guidance.
